Bank Indonesia (BI) has introduced the Indonesia Tourist Travel Pack, a digital payment starter kit designed to support cashless transactions for foreign visitors arriving at I Gusti Ngurah Rai International Airport, Bali.
The initiative was launched on Monday, 10 November 2025, at the airport’s international arrivals terminal.
BI Deputy Governor Filianingsih Hendarta said the new service aims to strengthen the overall tourist experience in Bali.
“Ease of transactions is an important part of the tourist experience in Bali,” she said during Baligivation 2025, as reported by Antara.
According to her, Bali, as a major international destination, can serve as a model for Indonesia’s digitalisation efforts, especially in the payment sector.
To introduce the Tourist Travel Pack, BI is working with banking partners, mobile operators, and e-wallet providers.
Foreign tourists can access an Indonesian SIM card, chip-based electronic money, and a guide for registering e-wallet services immediately after exiting the airport’s arrival area.
BI states that the service is intended to give tourists direct access to digital transactions without needing to arrange payment tools elsewhere.
The initiative is part of a broader programme that includes the QRIS Wisata Nusantara guidebook, which provides QR-based payment information, suggested destinations, cultural activities, culinary recommendations, and local tourism highlights across Indonesia.
A tourism information centre has also been set up at the airport to assist visitors with travel queries and relevant services.
“These three initiatives are aimed at strengthening Indonesia’s position as a tourist-friendly country and increasingly preparing for a cashless and digital tourism ecosystem,” Filianingsih said.
She added that Indonesia’s payment system has undergone a significant transformation over the past five years. By the third quarter of 2025, QRIS had reached more than 58 million users and 41 million merchants, with transaction value exceeding IDR 1,900 trillion.
BI reported Bali’s economic growth at 5.88 per cent in the third quarter of 2025, placing it fourth nationally. The tourism sector continues to play a major role, contributing 64.29 per cent of Indonesia’s total tourism foreign exchange earnings from the island.
QRIS Cross-Border Expansion and Digital Payment Access for Tourists
At the launch event, Filianingsih said that the Tourist Travel Pack aims to help tourists from countries that do not yet have QRIS cross-border arrangements.
“This is to ensure that tourists arriving in Indonesia can use digital payments seamlessly from the moment they arrive at the airport,” she said.
Foreign tourists from Malaysia, Thailand, Singapore, and Japan can already use QRIS through the cross-border payment framework. However, Filianingsih noted that the system is not yet fully reciprocal for Japanese tourists.
“That’s just one aspect. So, if we go to Japan, we can use our QRIS, and we were fighting for it yesterday, and we’re pushing again for a licence,” she said.
Deputy for Creative Economy at the Ministry of Creative Economy, Muhammad Neil El Himam, said the starter pack allows foreign visitors to conduct digital transactions nationwide using local payment tools.
“With the starter pack, foreign tourists in Indonesia can have an Indonesian SIM card and conduct digital transactions nationwide,” he said.
He added that the QRIS system reduces the need for tourists to exchange their cash into rupiah.
“So, these foreign tourists can immediately make transactions using QRIS, the application of which is included in the starter pack,” Neil said.
The Tourist Travel Pack is a collaboration between Bank Indonesia, domestic banks, and Indonesian e-wallet companies.
