Jetstar Asia operating under flight code 3K, has announced it will permanently cease operations from 31 July 2025. The decision comes amid rising operational costs and increasing competition in the Southeast Asia region.
In an official statement released on 11 June 2025, the Jetstar Group clarified that the closure affects only Jetstar Asia and does not impact the operations of Jetstar Airways (JQ) from Australia or Jetstar Japan (GK).
“Jetstar Asia continues to face major challenges, from rising supplier costs, and airport fees, to increasing capacity and competition in the Southeast Asia region,” the company stated.
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Jetstar Asia has seen supplier, airport, and operations costs surge by as much as 200% in some areas. The airline has struggled to compete with dominant low-cost carriers such as AirAsia and Scoot. Jetstar Asia is estimated to post an operating loss (EBIT) of AUD 35 million for the current financial year.
In response, the Qantas Group, Jetstar Asia’s parent company, has decided to redirect investment and aircraft capacity to the domestic markets of Australia and New Zealand, which are considered more financially viable.
Flight Disruptions and Passenger Arrangements
Jetstar Asia’s closure will affect 16 international short-haul routes from Singapore, including services to Jakarta, Bali, Surabaya, Medan, Kuala Lumpur, Bangkok, Manila, Okinawa, and Colombo.
Passengers with flights booked after 31 July 2025 will be contacted by the airline and issued full refunds. For passengers travelling before that date, Jetstar Asia will continue limited operations and may implement schedule changes, with advance notice provided to affected travellers.
The Qantas Group has indicated it will offer alternative flight arrangements for some key routes, such as Singapore–Bali, Singapore–Manila, and Singapore–Osaka.
Agustinus Budi Hartono, Director of Air Transport at Indonesia’s Ministry of Transportation, confirmed the closure plan had been verbally communicated.
“The person in charge of the Jetstar Asia representative office this afternoon has verbally conveyed the plan, that the last operation in Jakarta-Tangerang (CGK), Medan-Kualanamu (KNO), Surabaya (SUB), Denpasar (DPS), and Labuan Bajo (LBJ) is 31 July 2025,” Agustinus stated, as reported by Kompas.com.
The Ministry of Transportation has requested Jetstar Asia to submit an official letter to the Directorate General of Civil Aviation and release a public announcement with full details of the closure.
The ministry also emphasised the importance of handling affected passengers, including arrangements for ticket refunds, and flight transfers, and resolving technical matters with airport authorities, AirNav, ground handling, and other relevant agencies.
