Fire Burns Down Indosat Office in Semarang, Causes Internet Signal Loss in Central Java and Yogyakarta

Share:

Breaking news opened the New Year celebration on 1st January 2024, revealing a fire that struck the transmitter building of the Indosat office in Banyumanik, Semarang. Indosat Ooredoo is one of the country’s largest internet providers and is utilized by over 90 million people in Indonesia.

A video uploaded by @UR970901 via Twitter shows that the fire occurred at 09:55 AM local time, significantly affecting the internet signal for Indosat users in the Central Java and Yogyakarta regions.

 


The Banyumanik Police swiftly initiated an investigation into the Indosat office fire’s cause. “We’re focusing on locating the fire’s origin, relying on witness accounts from the battery room. It seems that several batteries overheated, likely due to potential user overload on New Year’s Eve,” stated Police Commissioner Ali Santoso, Banyumanik Police Chief.

Additionally, Indosat internet provider users took to social media to voice their complaints about signal loss starting from 10 AM local time. Their signal status displayed “Emergency Calls Only” for several hours.

indosat office
Source: CNN News Indonesia

The signal loss from the Indosat office fire has impacted numerous cities such as Semarang, Yogyakarta, Kudus, Surakarta, Jakarta, Surabaya, and Malang.

Steve Saerang, serving as the SVP Head of Corporate Communications at Indosat Ooredoo Hutchison, mentioned their efforts to resolve the signal interference. However, Ooredoo has yet to issue an official statement concerning the fire’s cause.

As of 2nd January 2024, the Ooredoo team continues efforts to restore the user network. Presently, Indosat users in the Central Java and Yogyakarta regions remain unable to access the internet, make calls, or receive messages.

Interested in this topic? Check out our other articles from Social Expat!

Content Writer

Yuriz absolutely loves content writing and exploring the nitty-gritty of various topics. It all started by chance, but writing quickly became an essential part of her life! Plus, she is a huge K-pop fan, jamming out to it all day, every day!

Related News

The dry season once again brings the annual phenomenon of ice dew, locally referred to as upas, to Mount Bromo. Since the early hours of Wednesday, 9 July 2025, thin layers of ice have been observed forming on the sand and grasslands of the Tengger savanna in Cemoro Lawang Hamlet, Probolinggo Regency, East Java. Triggered […]

Plataran Bromo, GH Universal Bandung, and Resinda Hotel Karawang Highlighted in 2025 Travellers’ Choice Awards Three Indonesian hotels have been recognised among the world’s most family-friendly accommodations in the TripAdvisor Travellers’ Choice Awards 2025, announced in April. Each hotel, located in a different region of Java, offers a distinct experience for family holidays during the […]

The 2nd Most Crowded Island in the World – The Indonesian island of Bali, long regarded as a global tourism magnet, is now facing mounting pressure from overpopulation, largely driven by overtourism. Based on recent data published by Visual Capitalist and reported by the South China Morning Post, Bali is now the second most crowded […]

Flying kites near airports poses serious risks to flight safety, a concern that has materialised at Soekarno-Hatta International Airport (Soetta), Tangerang, Banten. From 4 to 6 July 2025, kite activity near the airport led to significant disruption of aircraft operations, with 21 flights either delayed, diverted, or forced to cancel landing attempts. According to AirNav […]

Expat Property

Indonesia Visas

Expat Event

Social Networking Event
150,000
OZONE Bar
Social Networking
300,000
Beat Boat Bali
Business Networking
150,000
Manaw – Contemporary Thai Dining

Indonesia Guide

Just For Fun

Write For Us

Exclusive Promotions

Event Gallery